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InformationThe need for this and similar websites came about as a result of the Disability Discrimination Act (DDA) and the Health & Safety at Work Act in the UK, along with other factors affecting people with disabilities using facilities within the hospitality industry.
Many hospitality providers are already aware of the DDA but some are still unsure of their requirements. Likewise many disabled people as with the general public now have far higher expectations of what they require from hospitality providers. Everyone welcomes a holiday but people with disabilities need more appropriate facilities.
As such the websites original format showed various sites that had been visited by the projects applicant. The reviews that followed showed how user friendly the various sites were found to be by the projects applicant. It also gave a brief backdrop of each site, explained highlights of each visit, as well as gave guidance for the future.
The applicant did not profess to have the answers to the needs of all the different forms of disabilities. He merely wished to undertake his own research of various establishments. This hopefully, giving the hospitality industry a broader knowledge of what may be desirable in the future.
This feedback, along with other information compiled during the project and later on will hopefully allow future developments and refurbishments to be planned in conjunction with this and other research.
There are currently many people in the hospitality industry providing "Good practice" for disabled guests in very good faith. These areas were highlighted. Certain areas were also highlighted or referred to show where improvements could be made.
How did the support for this project originally come about?
The support for this project originally came from the Millennium Commission through a Millennium Award. Since then, other community and charitable funding organisations have had the foresight to support the project further.
Who is behind the project?
The support for the project was given to David Croft, a Chef who was paralysed from the shoulders down in 1980 at the age of 21. At the time he was working in Bermuda for the former Trusthouse Forte hotels.
He was also a Black Belt Dan grade at Karate and due to represent the island in the World Karate Championships and World Games. Previous to his time in Bermuda he worked at hotels in Cornwall, as well as for the Savoy Group in London and the Hyatt Regency London – The Churchill
hotel in London.
Why and how did he apply and gain support for such a project?
Since his accident David Croft has always kept a keen interest in the hospitality industry and has influenced many to provide more appropriate facilities. He does not profess to be an expert; just a layperson that has used various hospitality providers services and wishes to improve such services. This was the basis on which he was originally awarded a Millennium Award.
Which establishments were to be visited for the project?
Due to the wide selection of establishments currently offering "Good practice" within the hospitality industry a wide range of establishments were originally to be visited. It was David Croft's brief to visit various sites in the South West and London along with sites in Yorkshire and Scotland. This hopefully incorporated establishments meeting most people's budgets and desires.
Why has the project been expanded further?
Since its conception the website has received a lot of traffic, along with good reviews with many people wishing to see the format expanded further. However, due to the practicalities of David Croft undertaking further reviews Computer Solutions compiled a new format.
We are therefore pleased to have again worked in conjunction with David on the new format and also compile this background information. We also hope that David is as successful with the new format and with other ideas he has in mind for the project in the future.
The Disability Rights Commission Act (1999) set up the Commission to provide change through advice, conciliation and enforcement. The Commissions website contains a wealth of DDA and disability related facts. For more information telephone the DRC Help line on 0345 622 633 or visit the website at www.drc-gb.org.
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